Music Project Product Recall

The Government of Canada has released a list of music player wall chargers that are subject to a product recall. Listed on the recalled products are wall chargers distributed by the Alzheimer Society Music Project.

What we need from you!

Your safety is our first priority. If you received a wall charger from the Alzheimer Society Music Project, please stop using this product immediately. The serial numbers of the recalled wall chargers are listed on the Government of Canada website here: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66298r-eng.php

What you should know!

  • You should stop using the wall charger immediately, but can continue to charge the device using the USB plug to their computer.
  • Once the Alzheimer Society Music Project has sourced a new wall charger, we will provide it at no cost to anyone who has registered in the program from April 1, 2017 – April 2, 2018
  • Anyone who is still using their device and registered prior to April 1, 2017 will need to complete the attached form to receive their replacement wall charger at no cost. Click here to fill out the form to receive your new charger: https://alzheimertoronto.wufoo.eu/forms/music-project-charger-replacement/

If you have any questions about the Alzheimer Society Music Project or the product recall, please contact: The Alzheimer Society of Toronto at 416-322-6560 or email
write@musicproject.ca

Thank you for your patience and cooperation as we work to ensure everyone has a safe product in their hands.

Sincerely,
Alzheimer Society Music Project.

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