As part of our commitment to donor privacy, it is important to us that you are made aware of a recent issue that occurred with our Holiday mail campaign.
We have learned that several letters containing names and addresses may have been included in a fellow donor’s envelope. Our supplier inadvertently inserted two letters into one envelope and we deeply apologize for this error. The supplier has taken full responsibility and Alzheimer Society of Toronto is not being charged for the service.
If you received an additional letter in error, we ask that you securely shred it or return it to us (a postage paid envelope will be provide on request) at:
Attention: Privacy Officer
Alzheimer Society of Toronto
20 Eglinton Ave West, 16th Floor
Toronto, ON M4R 1K8
Please do not put it in the trash or recycling.
Steps have been taken to ensure that this error does not happen again. If you have any questions or concerns, please do not hesitate to call Cathy Barrick, CEO at 416-640-6331 or by email at email@example.com.