Dementia Certificate Program2021-04-22T10:49:43-04:00

The Dementia Certificate Program is a comprehensive educational program offered by the Alzheimer Society of Toronto for healthcare professionals, like doctors, personal support workers, and caregivers.

The program includes two courses: the Dementia Care Training Program (DCTP) and the Behavioural Support Training Program (BSTP). DCTP covers general awareness of the disease and how it impacts care. BSTP allows workers and frontline staff to develop skills for dealing with responsive behaviors when working with people living with dementia.

    • Get dementia care training employers look for
    • Increase your understanding of how dementia affects people physically, mentally, and socially
    • Boost your skills and confidence in providing the most effective and up-to-date care


Thanks to funding from the Temerty Family Foundation, we can offer our DCTP course at a reduced rate of $80 per person.

Register Now

Check for upcoming program sessions in our calendar, call, or email us to get started.

EMAIL register@alz.to
CALL 416-640-6317

Dementia Care Training Program

Enhance your knowledge and awareness of dementia, enabling you to provide quality care for persons with dementia.

You will learn and actively use the U-First!™ approach to understand the person living with dementia and their behaviour, while engaging in meaningful dialogue with the care team to ensure individualized support. You will also learn about and practice person-centred care, as well as effective communication strategies to enhance the quality of life for people with dementia.

By taking this course you will learn:

  • How to provide person-centred care
  • How to describe general aspects of aging, Alzheimer’s disease and dementia
  • To interpret how changes in the brain associated with Alzheimer’s disease will affect all aspects of an individual’s life
  • To recognize that challenging behaviour is responsive behaviour
  • To apply the U-First!™ approach to explore the possible causes of responsive behaviours and identify supportive care strategies
  • Communication strategies when working with someone with dementia

Participants of this course must read, and accept the terms of the course outline.


12 hrs

Behavioural Support Training Program

Our Behavioural Support Training Program (BSTP) builds on the person-centred dementia care concepts introduced in DCTP by focusing on interactive activities, hands-on exercises and group discussion. You will learn to further improve your skills in caring for people with responsive behaviours related to Alzheimer’s disease and other dementias. You will also learn how to develop action plans to problem-solve responsive behaviours and will learn communication approaches to successfully address responsive behaviour.

By taking this course you will learn:

  • To acknowledge, understand and focus on supporting clients with responsive behaviours
  • How to construct and demonstrate individualized communication approaches
  • How to prioritize risk in decision making when managing behaviours
  • To create and implement an action plan for the purpose of problem solving around responsive behaviours


  • Received DCTP or U-First!™ certification within the past 3 years
  • Some work experience caring for people with dementia (professional, placement, or volunteer)

Participants of this course must read, and accept the terms of the course outline.


12 hrs

Upcoming Sessions

Feb 01
Feb 04
Feb 12
Feb 15

U-First! ® Advanced

February 15 @ 9:00 am - 4:00 pm EST

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